Tap Sign Up, enter your email, create a password, choose AUD and confirm you are 18 or over. The form takes about two minutes. You can browse and play demo games right away; identity checks are only needed before your first withdrawal.

Click Log In at the top of any page and enter your email and password. In the Star Casino app you can switch on fingerprint or face login after your first sign-in, so you never type your password on the go.

Check caps lock and that you are using the email you registered with, then use Forgot Password to receive a reset link. If the page won’t load, clear your browser cache or try the app. Live chat can unlock an account after too many failed attempts.

No. One account is allowed per person, household and payment method. Duplicate accounts are usually closed and any bonuses linked to them cancelled.

Most contact details can be updated in your profile settings. Changes to your name or date of birth must go through support, as they need to match your verification documents.

Ask live chat to close the account, or use self-exclusion in your settings if you want a guaranteed break from gambling. Withdraw any remaining balance first.

New players can claim up to A$1,500 plus 200 free spins, split across the first three deposits. The minimum qualifying deposit is A$10.

Before bonus money can be withdrawn, you must place bets worth 35 times the bonus amount. For example, a A$100 bonus needs A$3,500 in total bets. Pokies usually count 100%; other games may count less.

No. Table games, live casino, crash and bingo-style games can contribute a smaller share or be excluded. Always check the game contribution list in the bonus terms before playing with bonus funds.

Star Casino online returns 10% of your net weekly losses, credited every Friday. It’s a useful safety net for regular players.

Active codes for new and existing players are listed on our promo codes page and in the Promotions tab of your account.

You can withdraw your own real-money balance, but doing so before wagering is complete usually cancels the active bonus and any winnings from it.

Visa, Mastercard, Google Pay, Apple Pay, Skrill and other e-wallets, bank transfer and cryptocurrency including Bitcoin. Available options can vary by account and device.

A$10, which also qualifies for the welcome package.

Withdrawals for verified players are processed the same day. E-wallets and crypto are typically fastest once approved; cards can take 1–3 business days and bank transfers 2–5 to reach you.

The most common reasons are unfinished verification, an active bonus with wagering left, or a different withdrawal method from the one you deposited with. Live chat can tell you exactly what is holding it.

Star Casino online does not usually charge for standard transactions, but your bank, card issuer, e-wallet or the crypto network may apply their own fees.

Casinos generally return funds to the original deposit method where possible, for security. Check with support before mixing methods.

Before your first withdrawal, not at sign-up. Verifying early, right after registration, means your first payout won’t be delayed.

Usually a government photo ID (passport or driver licence), a proof of address dated within the last three months (utility bill or bank statement), and sometimes proof of your payment method, such as a card photo with middle digits covered.

Uploading takes a couple of minutes using your phone camera. Review is typically quick, but can take longer at busy times or if a document is blurry or cropped.

To confirm you are over 18, prevent fraud and duplicate accounts, and comply with anti-money-laundering rules. Documents are transmitted over encrypted connections.

Yes. The lobby has 500+ games, including pokies such as Gates of Olympus, Sweet Bonanza, Wolf Gold and Big Bass Bonanza, all playable for real money in AUD.

Pokies and RNG table games use certified random number generators, live tables use real cards and wheels streamed in real time, and crash games use provably fair algorithms you can verify yourself.

Many pokies, RNG tables and crash games have a demo mode, so you can practise without staking money. Live dealer games are real money only.

Blackjack played with basic strategy has one of the lowest house edges in the casino. See our blackjack guide for a full strategy chart, and the crash games guide for real cash-out odds.

Yes — live blackjack, baccarat and roulette run around the clock with real dealers, plus formats such as Infinite Blackjack and Bet Behind.

Yes. There is an app for Android (installed as an APK from the official site) and for iOS. You can also play in any mobile browser with no download at all.

Real-money casino apps aren’t offered through Google Play in Australia, so the Android version is downloaded directly from the official site. Our Android guide shows the install steps for Samsung, Pixel, Xiaomi and Oppo.

Yes. One login works on desktop, mobile browser and app, with the same balance, bonuses and history everywhere.

Star Casino online operates under a Curaçao eGaming licence, uses SSL encryption and certified RNG games, and pays verified players the same day. As with any offshore casino, read the terms and play within your limits.

Australian law restricts licensing of online casinos locally, and offshore casinos are not licensed by ACMA. Australians playing at offshore sites are generally not prosecuted, but you don’t get the protections of a locally regulated operator — weigh that up before depositing.

No. Star Casino online is an independent brand and is not affiliated with The Star Entertainment Group, The Star Sydney or any land-based venue.

Connections are encrypted with SSL, and payment details are handled by the payment providers. Never share your password, and use the app’s biometric login on mobile.

Deposit limits, session reminders, cool-off periods and self-exclusion, all in your account settings. Limit decreases apply straight away; increases usually take effect after a waiting period.

Choose a cool-off period for a short break, or self-exclusion for a longer one. During the period you can’t log in to play or deposit.

Free, confidential help is available 24/7 from Gambling Help Online on 1800 858 858 or at gamblinghelponline.org.au.